Did you know that you can use BankID in your company's chat? That allows your agents to safely help customers with most types of errands directly in the chat. And your customers can enjoy the same level of service and security in all your company's channels.
Faster errand processing
Let customers identify themselves before an agent is asigned to the conversation to increase security and decrease time used. Your agent no longer needs try verifying the customer identity with various questions, and your customer no longer need to feel interrogated.
Help customers from start to finish
BankID allows your customers to identify themselves and to sign payments, agreements and more digitally. This means that you agents can help with more types of errands, and all to a finalised deal directly in the chat.
Safer for customers and employees
Your customers can trust you to always verify their identity and thereby protect their data. Your employees can feel confident that they are helping the right person.
Get inspired by others
Thousands of companies and authorities use BankID in their services, in several channels. Read about how BankID contributes to different types of businesses in our client cases.
Get started with BankID in chat
Get an agreement for BankID and simply follow our technical instructions to implement it in your chat tool. Or get help from a third party for the technical parts. Once you have an agreement you can easily expand to more channels if you'd like.
