Service status:

Our sustainability goals

Here you can read about our sustainability goals for different categories and see how these goals connect to the UN's global goals

GodEl kundcase - bild på app och Isabelle Hooshidar, kundservicechef.

The BankID service

Specification Goal 2030 Result 2024 Global goals

Increase access to public services and purchases through secure digital identity

As many people as possible have access to a safe and secure digital identity

  • 99.9% of Swedes aged 18–67 have a BankID

  • 7552 connected organisations

9.1

User-friendly service, Novus survey “Easy to use"

100 % agree

  • 99% agree

  • 1% don't agree

10.2

Reliable service. Uninterrupted service availability to the user

100 % of time

  • 99.99%

9.1

Specification

Increase access to public services and purchases through secure digital identity

Goal 2030

As many people as possible have access to a safe and secure digital identity

Result 2024
  • 99.9% of Swedes aged 18–67 have a BankID

  • 7552 connected organisations

Global goals

9.1

Specification

User-friendly service, Novus survey “Easy to use"

Goal 2030

100 % agree

Result 2024
  • 99% agree

  • 1% don't agree

Global goals

10.2

Specification

Reliable service. Uninterrupted service availability to the user

Goal 2030

100 % of time

Result 2024
  • 99.99%

Global goals

9.1

Us as an employer and partner

Specification Goal 2030 Result 2024 Global goals

Inclusive and egalitarian workplace

Trust Index of at least 90%

90%

  • 8.5

  • 5.1

Trusting partnerships

100% audited business-critical suppliers

100%

  • 17.6

  • 16.5

Specification

Inclusive and egalitarian workplace

Goal 2030

Trust Index of at least 90%

Result 2024

90%

Global goals
  • 8.5

  • 5.1

Specification

Trusting partnerships

Goal 2030

100% audited business-critical suppliers

Result 2024

100%

Global goals
  • 17.6

  • 16.5

Climate and environment

Specification Goal 2030 Result 2024 Global goals

Help to combat climate change

Systematic reduction of carbon footprint

No assessments made for 2024, see climate assessments for 2023

13

Specification

Help to combat climate change

Result 2024

No assessments made for 2024, see climate assessments for 2023

Global goals

13

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